Client Policies
At Botanica Healing, I strive to create a grounded, respectful, and supportive space for your healing. These policies are in place to honor both your time and mine, and to ensure that each session flows smoothly for all involved.
✧ Cancellation & Rescheduling Policy
Life happens — I totally understand. If you need to cancel or reschedule your session, please provide at least 24 hours’ notice.
Cancellations with less than 24 hours’ notice will incur a $90 fee.
Reschedules with less than 24 hours’ notice will incur a $60 fee.
This time is held just for you, and last-minute changes make it difficult to offer that space to someone else who may need it.
✧ No-Show Policy
If you do not show up for your scheduled session and haven’t provided 24 hours' notice, it will be considered a no-show. The session will not be refunded or rescheduled.
If you arrive more than 25 minutes late, we won’t be able to begin, and the session will be marked as a no-show.
✧ No Children at Adult Sessions
I love kids — truly — but this time is about you. Please make arrangements for childcare so you can be fully present. This hour is meant for your healing, and you deserve uninterrupted space to focus inward.
✧ Payment & Refunds
All sessions must be paid for in advance.
Refunds will only be issued if:
You cancel with at least 24 hours’ notice
I need to cancel or decline service (in which case, you’ll be refunded in full)
Late cancellations and no-shows are not eligible for refunds.
✧ Session Duration
I currently offer one session type:
60 minutes of Reiki energy work
Plan for 90 minutes total to include check-in, grounding, and integration
The rate is flat — whether we use the full time or not. No clock-watching, no pressure
✧ Right to Refuse Service
I reserve the right to decline or discontinue sessions with any client, for any reason. If a session has been prepaid and I decide not to move forward, you’ll receive a full refund.
✧ Recording Policy
To protect your privacy and the integrity of the space, no video, audio, or photography is permitted during sessions unless we both explicitly agree in advance.
Thank you so much for understanding and respecting these policies. They help create a safe, focused, and sacred space for everyone who walks through the door. I'm honored to support your healing journey.